In-patient unit

Find out more about our care in the In-patient Unit, see the rooms and gardens and discover more about how we care for patients in this short film.

We can care for 17 patients at any one time in the In-patient Unit in 13 single rooms and two 2-bedded rooms. All have en-suite facilities and access to their own private patio area overlooking the garden and countryside.

The rooms are designed to be as comfortable and homely as possible, each bed has its own entertainment unit with TV and DVD player, with information and reading material available.

Patients and relatives can find out more by downloading our booklet:  

Below is a list of frequently asked questions.  Click on a heading below to find out more.
What kind of care does the In-patient Unit provide?
The In-patient Unit provides specialist palliative care. This means we will provide patients with individual, ‘whole person’ care which is needed to promote and maintain the best quality of life possible. The care provided takes into account the physical, psychological, social and spiritual needs of the patient and family.
Who will care for me?
During a stay, patients will be cared for by members of the hospice team, which is made up of doctors, nurses, social worker, counsellors, chaplain, occupational therapist, physiotherapist, Citizens Advice Bureau Advisers and many others depending on a patient's needs.
Can my relatives come and see me?
Relatives are welcome to stay in over overnight accommodation in the In-patient Unit, so they can be near their loved ones.

How and why patients are referred to the In-patient Unit?
After discussion with a patient and their family, the team of nurses and doctors who are caring for them on a day-to-day basis will have decided that the patient would benefit from a stay on the In-patient Unit.

Patients may be admitted for several reasons, usually for the management of symptoms or for end of life care. The average time spent in the In-patient Unit is about eight to ten days. Many patients then return home or to an appropriate place of care, for example a nursing home.
How can I be referred?
Patients who would like support from St Richard’s can be referred by their GP, consultant at the hospital, district nurse, relative or friend. They can also refer themselves.

In all cases the GP, who is the key person in charge of that patient’s care, will be contacted. We will then phone to arrange a convenient date and time to visit so that we can discuss and plan the support that we can offer and the care that may be needed. At all stages we will work in partnership with the community teams and acute hospital services involved in the patient’s care.

If you would like more information about referral please contact our Triage Nurse on 01905 763963 or email

Healthcare professionals please go to our Information for Referrers page for more information and referral form.