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Privacy Policy

St Richard’s Hospice Privacy Policy

When you request information from St Richard’s Hospice, sign up to any of our services or buy things from us, St Richard’s Hospice, with your consent, will obtain information about you. This statement explains how we look after that information and what we do with it.

We have a legal duty under the Data Protection Act to prevent your information falling into the wrong hands. We must also ensure that the data we hold is accurate, adequate, relevant and not excessive.

Normally the only information we hold comes directly from you. Whenever we collect information from you, we will make it clear which information is required in order to provide you with the information, service or goods you need. You do not have to provide us with any additional information unless you choose to. We store your information securely on our computer system, we restrict access to those who have a need to know, and we train our staff in handling the information securely.

We would also like to contact you in future to tell you about other services we provide, and ways in which you might like to support St Richard’s Hospice. You have the right to ask us not to contact you in this way. We will always aim to provide a clear method for you to opt out. You can also contact us directly at any time to tell us not to send you any future marketing material.

Very occasionally we carry out a joint mailing with carefully selected other organisations, in order to tell you about products and services we think you might be interested in. Again, you have the right to opt out of this.

You have the right to a copy of all the information we hold about you (apart from a very few things which we may be obliged to withhold because they concern other people as well as you). To obtain a copy, please write to the Data Protection Lead at St Richard’s Hospice, Wildwood Drive, Worcester WR5 2QT. There is a charge of £10 for a copy of your data (as permitted by law). We aim to reply as promptly as we can and, in any case, within the legal maximum of 40 days.

Cookies: Cookies are text files placed by our website onto your computer; they collect standard internet log and visitor behaviour information. St. Richard’s Hospice website leaves a cookie on your computer, and the information is used to track visitor use of our website and to compile statistical reports on website activity. Cookies enable us to improve our website by enabling us to monitor which pages you find useful and which you do not. A cookie does not allow us to access your computer to obtain personal information without your knowledge, and we do not read cookies left by other websites.

Two types of cookies may be used on our website:

1. Session cookies: temporary cookies that remain in the cookie file of your browser until you leave the site.
2. Persistent cookies: cookies which remain in the cookie file of your browser for much longer. How long they remain is dependent upon the lifetime of the specific cookie.

You can set your browser so it does not accept cookies. For further information please visit the websites www.aboutcookies.org or www.allaboutcookies.org.

 

Cookies are text files placed by our website onto your computer; they collect standard internet log and visitor behaviour information. St. Richards Hospice website leaves a cookie on your computer, and the information is used to track visitor use of our website and to compile statistical reports on website activity. Cookies enable us to improve our website by enabling us to monitor which pages you find useful and which you do not. A cookie does not allow us to access your computer to obtain personal information without your knowledge, and we do not read cookies left by other websites.