Patient Services Administrator

Patient Services Administrator (Job reference no: 21514)

Part time: required to work 26 hours per week to include weekends.

Salary Scale: St Richard’s Hospice Payscale – Pay Points 5 – 6

We are currently seeking to recruit a Patient Services Administrator to join our team in providing a comprehensive administrative service for our Community Care departments and our In-Patient Unit.

In addition to carrying out usual Reception duties in a sensitive environment, the post holder will be required to utilise our electronic patient record system to undertake a variety of tasks and assist with the co-ordination of patient transport.

Previous experience in a similar role would be an advantage and ability to liaise with patients, families and professionals is essential.

The post holder will be required to work flexibly on a rota basis in order to provide administrative support to the In-Patient Unit on Saturdays and Sundays and Reception cover until 8:00pm.

Closing date: 10th April 2015

Interview date (provisional): 17th April 2015

Coronavirus (COVID-19)

During this challenging time, we are doing our utmost to continue caring for the patients and loved ones who need us most.

The way we work has been adapted, with many of our services delivered remotely – such as over the phone, or by video call. And we are working closely with other health care professionals in Worcestershire to share knowledge and expertise at this time.

Latest changes at St Richard’s Hospice

  • In-patient Unit: To protect patients and staff  from the spread of the virus, we are following national guidance and therefore it is with regret we are not able to accept visitors. Please do not hesitate to contact the In-patient Unit with any questions on 01905 958163. Thank you for your understanding at this difficult time.
  • Community Nursing: Community services continue to operate, with a mixture of hands-on care and remote support.
  • Living Well and Family Support Services: Switched to virtual model, with care given remotely over the phone or via video call.
  • Shops: All 19 of our shops and warehouse are temporarily closed. Please do not leave donations outside our shops, as we are unable to collect them at this time.
  • Fundraising: All hospice organised events until the end of August have been postponed. If you wish to support us, please donate to our Resilience Fund.

Please do not visit St Richard’s Hospice if you have a high temperature or new, continuous cough. If you have these symptoms, please stay at home and self-isolate for seven days. See NHS advice on coronavirus.

Thank you for your support and understanding at this difficult time.