If your enquiry is concerning patient or family care please telephone the Gateway team on 01905 763963 Monday to Friday, 8.30am to 5pm. A message can be left at other times and your call will be returned. Please do not send confidential patient information through the general contact form or enquiries email address.
For referrals please email firstname.lastname@example.org
Health professionals please complete our St Richard’s & BSSW referral form Nov 2019.
General enquiries (please do not send confidential patient information) to: email@example.com
Compliments, feedback and complaints: we want to hear about your experiences of St Richard’s Hospice as this will help us to continually improve and strengthen the quality of our care, support services and fundraising activities.
If you would like to feedback about a specific clinical service, please email the Care Director, Debbie Westwood on DWestwood@strichards.org.uk
For other feedback please email Chief Executive, June Patel JPatel@strichards.org.uk or write to: Mrs June Patel, St Richard’s Hospice, Wildwood Drive, Worcester WR5 2QT. Your enquiry will be forwarded to the relevant person in our team and, if a complaint, dealt with promptly in accordance with our Complaints Policy.
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If you would like to update your preferences on how we contact you or be added to our mailing list please complete this online form.
St. Richard’s Hospice Foundation
Tel: 01905 763963
(Please note to put the Wildwood Drive, Worcester, address into a Sat Nav device rather than the postcode as you may be taken to nearby County Hall which does not have through access to St Richard’s. Or follow the map directions below.)
Registered Charity Number: 515668
During this challenging time, we are doing our utmost to continue caring for the patients and loved ones who need us most.
The way we work has been adapted, with many of our services delivered remotely – such as over the phone, or by video call. And we are working closely with other health care professionals in Worcestershire to share knowledge and expertise at this time.
Latest changes at St Richard’s Hospice
Please do not visit St Richard’s Hospice if you have a high temperature or new, continuous cough. If you have these symptoms, please stay at home and self-isolate for seven days. See NHS advice on coronavirus.
Thank you for your support and understanding at this difficult time.