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St Richard’s Hospice provides free specialist palliative care for patients with serious, progressive illnesses and supports their families.

Each year the hospice team supports more than 3,300 patients and family members in Worcestershire with compassion, kindness, dignity and respect.

Patients are cared for in Day Hospice, the 17-bed In-patient Unit or in their own homes by a specialist professional team as well as many trained volunteers.

In the In-patient Unit specialist staff are on hand 24 hours a day to manage patients’ symptoms and where, if they so choose, patients may spend the last few days of life in comfort and dignity.

St Richard’s is grateful for all donations towards the £8.8m (2018/19) we need to raise to continue our work.

Facts and figures

  • All our services to patients and families are free
  • St Richard’s Hospice was formed in 1984
  • We serve a population of 301,411 in South Worcestershire and take patients from the north of the county into the In-patient Unit
  • More than 3,300 patients and family members are supported by the St Richard’s team each year
  • St Richard’s has approximately 230 staff and 900 volunteers
  • In 2018/19 it costs £8.8m a year to run all our services
  • In 2019/20 22% of our funds come from the NHS. The remainder needs to be raised through voluntary gifts, donations and legacies.

Media contact:
If you are a member of the media and would like more information, case studies or images please contact Helen Griffee, St Richard’s Hospice Communications Manager, on 01905 763963 or email hgriffee@strichards.org.uk

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Coronavirus (COVID-19)

During this challenging time, we are doing our utmost to continue caring for the patients and loved ones who need us most.

The way we work has been adapted, with many of our services delivered remotely – such as over the phone, or by video call. And we are working closely with other health care professionals in Worcestershire to share knowledge and expertise at this time.

Latest changes at St Richard’s Hospice

  • In-patient Unit: It is with great sadness that due to stringent infection control measures, we are required to restrict visiting and cannot offer the comprehensive level of service in the way we usually do. However, we will still do our utmost to make sure that each patient and loved one is given the compassion and dignity they deserve. To help families stay in touch we are encouraging virtual visiting using technology such as video calls and apps. This will be discussed and explained to patients and families on admission and we can help provide access to equipment in the hospice. In addition, the IPU nursing team will liaise with each patient and family to arrange short daily visits from the patient's closest loved one and compassionate visiting, as appropriate. Read the full details here.
  • Community Nursing: Community services continue to operate, with a mixture of hands-on care and remote support.
  • Living Well and Family Support Services: Switched to virtual model, with care given remotely over the phone or via video call.
  • Shops: All 19 of our shops and warehouse are temporarily closed. Please do not leave donations outside our shops, as we are unable to collect them at this time.
  • Fundraising: All hospice organised events until the end of August have been postponed. If you wish to support us, please donate to our Resilience Fund.

Please do not visit St Richard’s Hospice if you have a high temperature or new, continuous cough. If you have these symptoms, please stay at home and self-isolate for seven days. See NHS advice on coronavirus.

Thank you for your support and understanding at this difficult time.