Care Director Debbie Westwood


As a Registered Nurse for 25 years, Care Director Debbie Westwood has worked in many roles dedicated to direct patient care – including as an Advanced Nurse Practitioner in Urology.

Debbie went on to become a Senior Nurse in Practice and Professional Development at a large teaching hospital, Heartlands Hospital now the Heart of England NHS Trust.

There, she found a love for teaching and nurturing staff at all levels to give patient-centred, quality care.

Then, she took a role as Workforce Development Lead for the West Midlands South Strategic Health Authority before going on to work as Head of Service Redesign for the Worcestershire Clinical Commissioning Groups.

After being involved in the redesign and commissioning of end-of-life and palliative care for 10 years, Debbie joined St Richard’s Hospice as Head of Education in 2017.

In the same year, she achieved a Masters in Health Care Leadership. Her passion for innovation and service design to continually improve patient and family experience of hospice care, led her to her current role as Care Director.

Coronavirus (COVID-19)

During this challenging time, we are doing our utmost to continue caring for the patients and loved ones who need us most.

The way we work has been adapted, with many of our services delivered remotely – such as over the phone, or by video call. And we are working closely with other health care professionals in Worcestershire to share knowledge and expertise at this time.

Latest changes at St Richard’s Hospice

  • In-patient Unit: It is with great sadness that due to stringent infection control measures, we are required to restrict visiting and cannot offer the comprehensive level of service in the way we usually do. However, we will still do our utmost to make sure that each patient and loved one is given the compassion and dignity they deserve. To help families stay in touch we are encouraging virtual visiting using technology such as video calls and apps. This will be discussed and explained to patients and families on admission and we can help provide access to equipment in the hospice. In addition, the IPU nursing team will liaise with each patient and family to arrange short daily visits from the patient's closest loved one and compassionate visiting, as appropriate. Read the full details here.
  • Community Nursing: Community services continue to operate, with a mixture of hands-on care and remote support.
  • Living Well and Family Support Services: Switched to virtual model, with care given remotely over the phone or via video call.
  • Shops: All 19 of our shops and warehouse are temporarily closed. Please do not leave donations outside our shops, as we are unable to collect them at this time.
  • Fundraising: All hospice organised events until the end of August have been postponed. If you wish to support us, please donate to our Resilience Fund.

Please do not visit St Richard’s Hospice if you have a high temperature or new, continuous cough. If you have these symptoms, please stay at home and self-isolate for seven days. See NHS advice on coronavirus.

Thank you for your support and understanding at this difficult time.