Celebrating Volunteers’ Week

2nd June 2017

The hospice is currently celebrating all its fantastic volunteers as part of national #VolunteersWeek.

As part of our celebrations, we have asked a number of volunteers to tell us why they enjoy giving up their time to help at the hospice.

Here are some of their stories:



Barbara Young, Day Hospice volunteer

Barbara Young 03

As a volunteer, Barbara makes patients cups of tea, escorts patients home in the hospice minibus and delivers hand care treatments including manicures and massage.

She said: “It is nice because it makes them feel good, they go home feeling a million dollars.

“I had always wanted to do something towards St Richard’s Hospice because it is a wonderful institution. I find it very fulfilling.”

Richard Jones, volunteer driver 

Richard Jones 02

Richard has been volunteering at St Richard’s for ten years, and has taken on a variety of roles including hospice receptionist. He is now a volunteer driver.

He said he volunteers “to repay the hospice for its wonderful care of my mother-in-law.”

Antony Deaves, hospitality volunteer

Antony Deaves Hospitality Volunteer 01

Antony helps liaise between patients and kitchen staff taking patients’ orders from the hospice menu and relaying them to the kitchen before delivering their meals at lunch time.

He said: “I enjoy helping all the patients and all the families, because the last thing they want to worry about is getting food for their relatives. It is a good place and everyone is friendly.”

Luke Bessant, Day Hospice volunteer

Luke Bessant 02

Luke, who has volunteered in Day Hospice for two years, said he enjoys volunteering: “To help and support others.”

Clive Willcox, fundraising volunteer

Clive Willcox 02

Clive volunteers in the fundraising department filling envelopes, collating leaflets, inputting data and much more.

He began volunteering around 18 months ago, after his wife, Val, was cared for by St Richard’s.

He said: “Volunteering, for me personally, is not just giving something back because they looked after my wife but this place gives back to me a sense of need – a sense of being required.”

Coronavirus (COVID-19)

During this challenging time, we are doing our utmost to continue caring for the patients and loved ones who need us most.

The way we work has been adapted, with many of our services delivered remotely – such as over the phone, or by video call. And we are working closely with other health care professionals in Worcestershire to share knowledge and expertise at this time.

Latest changes at St Richard’s Hospice

  • In-patient Unit: It is with great sadness that due to stringent infection control measures, we are required to restrict visiting and cannot offer the comprehensive level of service in the way we usually do. However, we will still do our utmost to make sure that each patient and loved one is given the compassion and dignity they deserve. To help families stay in touch we are encouraging virtual visiting using technology such as video calls and apps. This will be discussed and explained to patients and families on admission and we can help provide access to equipment in the hospice. In addition, the IPU nursing team will liaise with each patient and family to arrange short daily visits from the patient's closest loved one and compassionate visiting, as appropriate. Read the full details here.
  • Community Nursing: Community services continue to operate, with a mixture of hands-on care and remote support.
  • Living Well and Family Support Services: Switched to virtual model, with care given remotely over the phone or via video call.
  • Shops: All 19 of our shops and warehouse are temporarily closed. Please do not leave donations outside our shops, as we are unable to collect them at this time.
  • Fundraising: All hospice organised events until the end of August have been postponed. If you wish to support us, please donate to our Resilience Fund.

Please do not visit St Richard’s Hospice if you have a high temperature or new, continuous cough. If you have these symptoms, please stay at home and self-isolate for seven days. See NHS advice on coronavirus.

Thank you for your support and understanding at this difficult time.