Daughter praises ‘amazing care’

8th June 2017

Pat Barlow and g randson Matthew at the hospiceA loving daughter from Worcester has spoken of the “amazing” care her mother received at St Richard’s Hospice. Gillian Pat Barlow – who was known as Pat – was admitted to St Richard’s in June 2015, after being diagnosed with lung cancer earlier that year.

Mrs Barlow, a former nursing sister and magistrate from Worcester, became so unwell her daughter, Anne Eyre, decided to contact St Richard’s. Mrs Barlow was settled into the hospice’s In-patient Unit the next day.

Mrs Eyre, aged 42 from St John’s, Worcester, said: “From the moment she arrived at St. Richard’s, waiting for Mum to die stopped being so agonising. She felt safe and secure.

“Mum knew that the hospice would look after and enable her to die with dignity and with her pain well-managed.  She also knew that it would give us the time and space to make some memories, especially with her two grandsons.  Although most people in Worcester must know that St Richard’s exists, it isn’t until you become involved with them that you realise just how very special the whole organisation is.  My mum dying was undoubtedly hard but I believe strongly that it would have been much harder without the support of St. Richard’s”

She added, “During the first day she was there, she told the staff at the hospice how she wanted to die.

“By doing this and being listened to, she was released from some of her fears and was able to find the strength to live again, to enjoy spending time with her family and friends instead of just waiting for the end.

Pat Barlow and daughter Anne Eyre“My then two-year-old visited her with me every day and still remembers sitting on her bed whilst she read to him.

“My then six-year-old used to play in the beautiful gardens, popping in and out of his Nanna’s room with tales of ducks, beautiful flowers and the ‘dingle-dangle tree’.

“And, no longer worried that she would die frightened or in pain or trying to work out how I could help her, I was able to sit by my beautiful Mum’s bedside every evening being her daughter.

“In the peace of the setting summer sun, I read her favourite book to her, we chatted, we laughed, we held hands and sometimes we cried.”

Mrs Barlow was 68 when she died after celebrating her last birthday at the Worcester-based hospice.

After her death, Mrs Barlow’s daughter and grandchildren have continued to be supported by St Richard’s.  Mrs Eyre, a trained social worker, received counselling and reflexology, and still visits the hospice’s Sacred Space to light a candle in her mother’s memory.

Her eldest son, now aged eight, has been helped by the Family Support Team and there will be support for his younger brother, Matthew, as he grows older.

“Perhaps I might have thought that returning to the hospice would be painful after Mum died there but it isn’t; the whole building is suffused with love, respect, positivity, understanding, compassion and comfort,” added Mrs Eyre.

“The hospice is like the best friend I can imagine having, always there and always noticing when I need them.”

Mrs Eyre and her friend the lead singer of local rock and pop covers band, Witcher, Jo Hardie, are organising a fundraising gig for St Richard’s on Friday, 23rd June. Pitmaston Primary School, Malvern Road, Worcester has generously agreed that their school hall can be used as the venue.

Mrs Eyre said,” We will never be able to repay the hospice for everything they did for us but we hope that we can raise both funds and awareness for St Richard’s, as well as offering a great night out!”

Doors open for the gig at 7.30pm.  There will be a licenced bar, raffle and auction and tickets are just £5 each.  Tickets can be requested by emailing or sending a message to the Facebook page, Witcher.  Anne and Jo are also appealing for raffle prizes and items which could be auctioned.

St Richard’s Hospice provides free specialist palliative care for patients living with life-limiting illnesses and supports their loved ones. Each year the hospice team supports over 3,000 patients and family members in Worcestershire.

The hospice strives to provide the best medical, practical, emotional and social support they can to help people live life to the fullest, as independently as they can, for as long as they can.

St Richard’s is an independent charity and is grateful for all donations to help it continue its work.


Coronavirus (COVID-19)

During this challenging time, we are doing our utmost to continue caring for the patients and loved ones who need us most.

The way we work has been adapted, with many of our services delivered remotely – such as over the phone, or by video call. And we are working closely with other health care professionals in Worcestershire to share knowledge and expertise at this time.

Latest changes at St Richard’s Hospice

  • In-patient Unit: To protect patients and staff  from the spread of the virus, we are following national guidance and therefore it is with regret we are not able to accept visitors. Please do not hesitate to contact the In-patient Unit with any questions on 01905 958163. Thank you for your understanding at this difficult time.
  • Community Nursing: Community services continue to operate, with a mixture of hands-on care and remote support.
  • Living Well and Family Support Services: Switched to virtual model, with care given remotely over the phone or via video call.
  • Shops: All 19 of our shops and warehouse are temporarily closed. Please do not leave donations outside our shops, as we are unable to collect them at this time.
  • Fundraising: All hospice organised events until the end of August have been postponed. If you wish to support us, please donate to our Resilience Fund.

Please do not visit St Richard’s Hospice if you have a high temperature or new, continuous cough. If you have these symptoms, please stay at home and self-isolate for seven days. See NHS advice on coronavirus.

Thank you for your support and understanding at this difficult time.