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How hospice is a ‘shining example’ of caring and sharing

2nd June 2017

When I was asked to write a short article on coping with Parkinson’s Disease I was as you can imagine, delighted to see my name in print.

Previously, the  nearest I had ever got to such status was being editor of a London-based Parish magazine and that was in my youth!

This voluntary job suited me well as it allowed me to talk to others on a range of issues which affected the local community. These issues were often of a delicate and personal nature. 

The local community delivery area for the magazine included the now famous Old Kent Road. Famous for being the cheapest property on the Monopoly board game, but also for its association with the Kray brothers, the boxer Henry Cooper and the childhood homes to Tommy Steele and Max Bygraves. 

It was also famous for being the home of the Millwall football team who, during my childhood years, gained a negative reputation for fighting among its supporters and others. 

So when reporting to an audience of that calibre you had to be sure that your printed word was based on fact not fiction. We had to learn how to listen, identify areas for concern, seek views of others and be trusted by those who were involved in the change areas that would be affected. St. Richard’s Hospice is today a shining example of how best to do this.

My first role was as a volunteer editor. As well as an editor we also had a deputy for organising print runs and a legal guy to approve our printed word. The magazine was run by an innovative management team of volunteers.

Look at St. Richard’s Hospice today and you will experience volunteers at their very best.  Alongside them we have the professionals and support staff. I compare these practical skills people to the editors’ office team because although I was an editor I needed a much more in-depth understanding of how to produce a magazine of quality.

As magazine editor I soon discovered I needed to be in-tune with the latest developments and that was best achieved by listening and explaining to the readers in simple terms that they could understand.

Here again St. Richards comes to mind as they have specialist staff who are skilled in the ability to talk with you so that you understand clearly what is happening and you can discuss with staff things that may be troubling you.

In short, using the expertise of St. Richard’s Hospice is similar to how we used the editorial group all those years ago. None of us had all the answers but we found that by pooling our expertise we could support and understand each other. That is why so many people benefit from St. Richard’s because of its unique approach to caring and sharing.

The latest new recruit to the ‘PD Club’ is Billy Connolly. He summed up the importance of being able to use the right words by recalling one of his interviews when he was told about the disease. The doctor said:

‘You have Parkinson’s Disease and you know there is no cure.’  ‘How much better I would have felt’ said Billy, if he had said ‘We have YET to find a cure.’  Thanks to the sterling work of St. Richards Hospice you can be assured finding the right words comes easier.                                                   

Ray Mace

What does the Bishop of Lichfield, Muhammad Ali, Michael J. Fox and Billy Connolly share?  The answer is that they all suffer from Parkinson Disease.

Coronavirus (COVID-19)

During this challenging time, we are doing our utmost to continue caring for the patients and loved ones who need us most.

The way we work has been adapted, with many of our services delivered remotely – such as over the phone, or by video call. And we are working closely with other health care professionals in Worcestershire to share knowledge and expertise at this time.

Latest changes at St Richard’s Hospice

  • In-patient Unit: To protect patients and staff  from the spread of the virus, we are following national guidance and therefore it is with regret we are not able to accept visitors. Please do not hesitate to contact the In-patient Unit with any questions on 01905 958163. Thank you for your understanding at this difficult time.
  • Community Nursing: Community services continue to operate, with a mixture of hands-on care and remote support.
  • Living Well and Family Support Services: Switched to virtual model, with care given remotely over the phone or via video call.
  • Shops: All 19 of our shops and warehouse are temporarily closed. Please do not leave donations outside our shops, as we are unable to collect them at this time.
  • Fundraising: All hospice organised events until the end of August have been postponed. If you wish to support us, please donate to our Resilience Fund.

Please do not visit St Richard’s Hospice if you have a high temperature or new, continuous cough. If you have these symptoms, please stay at home and self-isolate for seven days. See NHS advice on coronavirus.

Thank you for your support and understanding at this difficult time.