Citizens Advice Specialist Adviser

Job title          Citizens Advice Specialist Adviser

Hours             18 hours per week

Salary             £13,297.51 (£27,333.90, Full time pro rata)

Contract        Permanent

Location         Wildwood Drive, Worcester WR5 2QT

The role

Citizens Advice Worcester and Herefordshire have an opportunity for a part time Specialist Adviser to work in partnership with St Richard’s Hospice.  The post holder will be based at the Hospice and work within the Family Support Service Team as part of the multi-disciplinary palliative care team.   The Specialist Advisor will provide a holistic, accessible and in-depth advice service, tailored to individual circumstances within the aims, policies and principles of the Citizens Advice service and St Richard’s Hospice to individuals, carers and families across South Worcestershire living with life threatening illness.

About you

The successful candidate will have substantial experience of advice work, client representation and managing a case load within a multi-disciplinary team.  Candidates should also have an awareness of the aims and principles of the Citizens Advice Service and be willing to undertake the Citizens Advice Generalist Advice Training Course.  Excellent communication skills and an understanding of issues affecting clients facing life limiting illness or bereavement are also essential. 

The post holder will need to be able to travel independently throughout the county with current UK driving licence and access to vehicle.

What we offer

We offer a competitive salary and a wide range of benefits including;  

  • Fantastic team where everyone is welcomed and empowered to give their best
  • Supportive management – keen to develop you
  • Opportunities for flexible working
  • Family friendly policies
  • Fabulous subsidised on-site café
  • Free Will writing service

Find out more

If you would like to find out more information, please contact:

Matt Tudor, Recruitment Co-ordinator on 01905 763963 or email 

Closing date               07 June 2024  

Interview date           TBC