Long-serving volunteer to receive medal

13th June 2017

A tireless volunteer has had more than 30-years of dedicated work honoured with a prestigious award.

Hana Reid, who lives in Evesham, has volunteered at St Richard’s Hospice since its beginnings in the early 1980s and will be presented with a medal from the League of Mercy Foundation this July.

The former nurse was nominated by St Richard’s to receive the accolade – which is titled Badge of the Order of Mercy – and will collect it at a special ceremony held at Mansion House in London.

The prize recognises the work of volunteers who have spent at least seven years working to support others, including those living with an life-limiting illness. Only 50 medals are awarded to volunteers from around the country each year.

Mrs Reid said: “I couldn’t believe it – I knew nothing about it, nobody had said anything to me. I’m very thrilled.”

When she first began at St Richard’s, Mrs Reid would visit patients living in the Evesham area, supporting and caring for them in their own homes.

Once the hospice opened its base in Castle Street, Worcester, during the 1980s Mrs Reid began taking on a variety of tasks – from cooking tasty meals, to taking patients out for trips to garden centres. She was also very active in fundraising for the hospice.

Mrs Reid has since moved with the hospice – first to Rose Hill house, Worcester, in 1992, and then in 2006 to its current premises in Wildwood Drive, Worcester.

Over the years, Mrs Reid has given up her time in a whole range of roles including driving, bathing patients, sitting with patients in the In-patient unit, gardening and much more.

Now she comes to St Richard’s every other Friday and says she does “whatever needs doing”.

“I just enjoy it – you probably get as much out of it as you give to it and it really is good fun,” said Mrs Reid. “I will be carrying on as long as I can.”

June Patel, Chief Executive of St Richard’s Hospice, said: “I would like to congratulate Hana – she is truly deserving of this fantastic accolade.

“She has dedicated countless hours of her time to supporting the hospice in providing its vital care to patients.

“Without the hard work of volunteers such as Hana, it would be very difficult for St Richard’s to provide the support we give to patients living with life-limiting illnesses and their families.

“So, thank you to Hana – and to all our volunteers – you are amazing!”

To become a hospice volunteer call the HR and Volunteers department on 01905 763963 or visit

Coronavirus (COVID-19)

During this challenging time, we are doing our utmost to continue caring for the patients and loved ones who need us most.

The way we work has been adapted, with many of our services delivered remotely – such as over the phone, or by video call. And we are working closely with other health care professionals in Worcestershire to share knowledge and expertise at this time.

Latest changes at St Richard’s Hospice

  • In-patient Unit: It is with great sadness that due to stringent infection control measures, we are required to restrict visiting and cannot offer the comprehensive level of service in the way we usually do. However, we will still do our utmost to make sure that each patient and loved one is given the compassion and dignity they deserve. To help families stay in touch we are encouraging virtual visiting using technology such as video calls and apps. This will be discussed and explained to patients and families on admission and we can help provide access to equipment in the hospice. In addition, the IPU nursing team will liaise with each patient and family to arrange short daily visits from the patient's closest loved one and compassionate visiting, as appropriate. Read the full details here.
  • Community Nursing: Community services continue to operate, with a mixture of hands-on care and remote support.
  • Living Well and Family Support Services: Switched to virtual model, with care given remotely over the phone or via video call.
  • Shops: All 19 of our shops and warehouse are temporarily closed. Please do not leave donations outside our shops, as we are unable to collect them at this time.
  • Fundraising: All hospice organised events until the end of August have been postponed. If you wish to support us, please donate to our Resilience Fund.

Please do not visit St Richard’s Hospice if you have a high temperature or new, continuous cough. If you have these symptoms, please stay at home and self-isolate for seven days. See NHS advice on coronavirus.

Thank you for your support and understanding at this difficult time.