“Making a difference” Nina Chinery, St Richard’s volunteer

4th June 2015

Nina Chinery volunteer in IPU

I retired from work in October 2014. As I had, for the majority of my working life, held a variety of jobs in health and supported housing; I knew that I needed to do something that had a practical value in my retirement.

I have always had a tremendous respect for the hospice movement in general and for St Richard’s Hospice in particular, so it was not difficult for me to make a choice about where I would like to volunteer.

When I applied and was accepted to become a volunteer there was lots of information, through an induction course, an open evening and discussions with the Volunteer Co-ordinator so that all prospective volunteers can take a look at the considerable range of volunteering opportunities available at St Richard’s and find the best match.

I expressed an interest in working in the Inpatient Unit (IPU) at the Hospice and began volunteering there in November 2014. What struck me immediately was the warm welcome from all members of staff and the total lack of “ego” that existed. It didn’t matter if you were a consultant, a doctor, a nurse or any other member of the team of people who make the place “tick”…….everyone’s contribution is valued and there is no hierarchy.

The role of a volunteer in the IPU is a varied one. Tasks can vary from administrative (photocopying, answering the phone and preparing paperwork for new admissions), to delivering post to patients and reading their correspondence for them if asked, to loading the dishwasher or simply making a cup of tea for a patient, one of their visitors or a member of staff.

When I was at work the main aim of my employer was to “Make a Difference” to the lives of its customers and I hope that, even in a very small way, my volunteering at St Richard’s makes a difference to the patients and staff that I come into contact with. From a personal point of view, I have found volunteering at St Richard’s Hospice to be a very rewarding experience and I am certain it has had a really positive effect on my adjustment to retirement.

Nina Chinery

Coronavirus (COVID-19)

During this challenging time, we are doing our utmost to continue caring for the patients and loved ones who need us most.

The way we work has been adapted, with many of our services delivered remotely – such as over the phone, or by video call. And we are working closely with other health care professionals in Worcestershire to share knowledge and expertise at this time.

Latest changes at St Richard’s Hospice

  • In-patient Unit: To protect patients and staff  from the spread of the virus, we are following national guidance and therefore it is with regret we are not able to accept visitors. Please do not hesitate to contact the In-patient Unit with any questions on 01905 958163. Thank you for your understanding at this difficult time.
  • Community Nursing: Community services continue to operate, with a mixture of hands-on care and remote support.
  • Living Well and Family Support Services: Switched to virtual model, with care given remotely over the phone or via video call.
  • Shops: All 19 of our shops and warehouse are temporarily closed. Please do not leave donations outside our shops, as we are unable to collect them at this time.
  • Fundraising: All hospice organised events until the end of August have been postponed. If you wish to support us, please donate to our Resilience Fund.

Please do not visit St Richard’s Hospice if you have a high temperature or new, continuous cough. If you have these symptoms, please stay at home and self-isolate for seven days. See NHS advice on coronavirus.

Thank you for your support and understanding at this difficult time.