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My St Richard’s by Kate Palmer 

3rd March 2016

Kate Palmer volunteer at St Swithins book shop crop

I have been a volunteer in the St Swithin’s Street shop book department for just over a year.  Prior to that I was a customer, as I have always loved books, which was when I saw the vacancy for a volunteer advertised.  As I am a busy, full-time mum, the flexibility of this role is perfect for the time that I have available in which to be able to offer support.  I was pleased to be able to work for St Richard’s Hospice in particular, as charities supporting care for cancer patients is close to my heart, our family having called on hospice services, and I feel that it is important to be able to contribute something in return to such a worthwhile cause. Read Kate’s story on our Inspirational Blog…

I enjoy my role here hugely.  I find both the customers and donations to the shop fascinating and am lucky to work within such a friendly, happy team, who I now look upon as friends.  I have always enjoyed working with people and this is the perfect environment in which to do so.  Another of my great interests is books and reading, and the sheer diversity and quality of books on sale is astounding and ever changing.

My role is to ensure that my section of books is kept up-to-date and aesthetically displayed.  I also ensure other areas of books are tended during my shift.  Working with customers is a big part of the role – whether that be selling books or answering queries.  We also source books to create displays which change regularly according to current themes such as sports competitions, a new blockbuster being released or an occasion such as Christmas.

In short, I am glad I found my volunteer role at St Richard’s Hospice as it is rewarding both to me and perhaps more importantly to the hospice itself.  I would encourage anyone with time to spare to consider doing the same!

Kate Palmer, volunteer at St Swithin’s Street store, book department