New film focuses on nursing in the community

16th May 2016

St Richard’s Hospice has launched a new film focussing on the care and support offered to patients and families by the Community Nursing Team.

“”If I had one message it’s this: don’t be scared of us, we are here to help. We are about life and living,” says Vanessa Gibson, Community Nursing Team Manager in the film.

The aim of the film is to help address the lack of understanding about the community nursing team and the care and support they can offer.  It was particularly aimed at reducing anxiety and fear which people may feel about hospice care.

The film also raises awareness of the fact that St Richard’s cares for patients with all life-limiting illnesses, not just cancer by featuring a patient living with Parkinson’s Disease.

In 2014/15 1,250 patients were supported by the St Richard’s Nurse Specialists in their own home and community.

They are highly skilled and experienced specialists who offer care and support that is tailored to each patient’s needs, including advice on managing their symptoms. The team works closely with GPs and the community healthcare teams to ensure patients receive high quality, co-ordinated care.

The Hospice at Home team works alongside the Nurse Specialists to provide care to enable patients to remain at home for as long as possible. The team offers support including crisis intervention, support to those living alone, additional pre-admission and post discharge support and carer support.

One carer featured in the film, Tricia Thomas said, “As we wanted to be at home as much as possible, the St Richard’s Hospice at Home service was absolutely tailor made for what we wanted.  We were introduced by the Parkinson’s nurse of the area. St Richard’s understands the demands of this debilitating illness and worked with us in a way in which we feel that we’re in control, as much as we want to be, and we can talk about anything.  There’s time to talk about how you help the person understand what is going on for them and to be able to deal with it.” ( read Tricia’s blog here)

The Community Nursing Team film – Caring for life – is the fourth in a series of videos exploring the care St Richard’s offers to patients and families. The others are Welcome to Day Hospice, Welcome to the In-patient Unit and Supporting Families.

The films can all be viewed on the St Richard’s Hospice website,

Read a Nurse Specialists reflections on her role

St Richard’s Hospice provides free specialist palliative care for patients living with life-limiting illnesses and supports their families. Each year the hospice team supports over 2,600 patients and family members in Worcestershire with compassion, kindness, dignity and respect.

Patients are cared for in Day Hospice, the 17-bed In-patient Unit or in their own homes by a specialist professional team as well as many trained volunteers.

In the In-patient Unit, specialist staff are on hand 24 hours a day to manage patients’ symptoms and where, if appropriate, patients may spend the last few days of life in comfort and dignity. St Richard’s is an independent charity and is grateful for all donations to help it to continue its work.

For more information please visit

Coronavirus (COVID-19)

During this challenging time, we are doing our utmost to continue caring for the patients and loved ones who need us most.

The way we work has been adapted, with many of our services delivered remotely – such as over the phone, or by video call. And we are working closely with other health care professionals in Worcestershire to share knowledge and expertise at this time.

Latest changes at St Richard’s Hospice

  • In-patient Unit: It is with great sadness that due to stringent infection control measures, we are required to restrict visiting and cannot offer the comprehensive level of service in the way we usually do. However, we will still do our utmost to make sure that each patient and loved one is given the compassion and dignity they deserve. To help families stay in touch we are encouraging virtual visiting using technology such as video calls and apps. This will be discussed and explained to patients and families on admission and we can help provide access to equipment in the hospice. In addition, the IPU nursing team will liaise with each patient and family to arrange short daily visits from the patient's closest loved one and compassionate visiting, as appropriate. Read the full details here.
  • Community Nursing: Community services continue to operate, with a mixture of hands-on care and remote support.
  • Living Well and Family Support Services: Switched to virtual model, with care given remotely over the phone or via video call.
  • Shops: All 19 of our shops and warehouse are temporarily closed. Please do not leave donations outside our shops, as we are unable to collect them at this time.
  • Fundraising: All hospice organised events until the end of August have been postponed. If you wish to support us, please donate to our Resilience Fund.

Please do not visit St Richard’s Hospice if you have a high temperature or new, continuous cough. If you have these symptoms, please stay at home and self-isolate for seven days. See NHS advice on coronavirus.

Thank you for your support and understanding at this difficult time.