New St Richard’s Department Store in Malvern Link

5th November 2015

St Richard’s Hospice is opening a larger department store in Malvern Link to build on the success of its current popular charity shop.

The newly refitted shop is just across the road from the present store and will offer approximately double the size for clothing. The charity shop will also incorporate furniture, household, electrical and linen items.

The shop will be unveiled to customers on Saturday, 14th November at 9.30am.

The existing St Richard’s shop will be converted into a specialist book shop.

Danny Corns, St Richard’s Commercial Director, said; “We are really looking forward to opening this large and airy new store in Malvern Link. We have many loyal hospice supporters in the area and we are excited about welcoming them to the store where we will be able to offer them a much improved shopping experience.”

He added, “We have developed a very successful chain of shops across the county and are lucky to benefit from the dedication of our volunteers and the local community who generously support the hospice.”

High street shops are a charity’s face within the community and offer an easy way for people to get involved with the organisation by donating their unwanted items, and purchasing second-hand goods no longer required by others. Last year, the hospice’s 18 shops across Worcestershire achieved a turnover of £2.3 million by selling good quality clothes, bric-a-brac, books and furniture donated by local people.

Mr Corns explained, “St Richard’s Hospice is committed to offering a high quality experience for people visiting its shops and to maximising the money raised from donated items. A programme of store refurbishment has kept us ahead of the game compared to other charities, increasing the number of people visiting the shops to either donate or purchase items. The profits all help St Richard’s to continue our compassionate, specialist care to those living with life threatening illness and support for their loved ones.”

The Malvern shop will be operating a collection of donated furniture on Tuesdays, Thursdays and Saturdays for the new shop. To discuss collection please telephone the shop on 01684 568999.

St Richard’s Hospice provides free specialist palliative care for patients living with life-threatening illnesses and supports their families. Each year the hospice team supports over 2,600 patients and family members in Worcestershire with compassion, kindness, dignity and respect.

Patients are cared for in Day Hospice, the 17-bed In-patient Unit or in their own homes by a specialist professional team as well as many trained volunteers.

In the In-patient Unit, specialist staff are on hand 24 hours a day to manage patients’ symptoms and where, if appropriate, patients may spend the last few days of life in comfort and dignity. St Richard’s is an independent charity and is grateful for all donations to help it to continue its work.

Coronavirus (COVID-19)

During this challenging time, we are doing our utmost to continue caring for the patients and loved ones who need us most.

The way we work has been adapted, with many of our services delivered remotely – such as over the phone, or by video call. And we are working closely with other health care professionals in Worcestershire to share knowledge and expertise at this time.

Latest changes at St Richard’s Hospice

  • In-patient Unit: It is with great sadness that due to stringent infection control measures, we are required to restrict visiting and cannot offer the comprehensive level of service in the way we usually do. However, we will still do our utmost to make sure that each patient and loved one is given the compassion and dignity they deserve. To help families stay in touch we are encouraging virtual visiting using technology such as video calls and apps. This will be discussed and explained to patients and families on admission and we can help provide access to equipment in the hospice. In addition, the IPU nursing team will liaise with each patient and family to arrange short daily visits from the patient's closest loved one and compassionate visiting, as appropriate. Read the full details here.
  • Community Nursing: Community services continue to operate, with a mixture of hands-on care and remote support.
  • Living Well and Family Support Services: Switched to virtual model, with care given remotely over the phone or via video call.
  • Shops: All 19 of our shops and warehouse are temporarily closed. Please do not leave donations outside our shops, as we are unable to collect them at this time.
  • Fundraising: All hospice organised events until the end of August have been postponed. If you wish to support us, please donate to our Resilience Fund.

Please do not visit St Richard’s Hospice if you have a high temperature or new, continuous cough. If you have these symptoms, please stay at home and self-isolate for seven days. See NHS advice on coronavirus.

Thank you for your support and understanding at this difficult time.