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Counselling

 

St Richard’s Hospice offers a counselling service to patients, their families and friends.  Our counsellors aim to provide support for those experiencing difficult emotions associated with having a life limiting illness, to those people caring for them, and to bereaved relatives of our patients.  We provide a safe, confidential place to talk and your concerns will be heard in a non-judgemental, caring and respectful way.

counsellingAt present St Richard’s has six qualified counsellors all of whom adhere to the British Association of Counselling and Psychotherapy (BACP) Framework for Good Practice.  As part of our team we have volunteer counsellors and student counsellors working towards qualification.  We receive on-going training and supervision according to BACP guidelines.

We receive referrals from GPs and St Richard’s Nurse Specialists who will be able to give you further information and advice.  For those already receiving hospice care in the community, you can contact us directly as part of our service.

There is no charge for receiving counselling at St Richard’s, if you would like to speak to a member of our team please ring 01905 763963 and ask for the Family Support Team.

Coronavirus (COVID-19)

During this challenging time, we are doing our utmost to continue caring for the patients and loved ones who need us most.

The way we work has been adapted, with many of our services delivered remotely – such as over the phone, or by video call. And we are working closely with other health care professionals in Worcestershire to share knowledge and expertise at this time.

Latest changes at St Richard’s Hospice

  • In-patient Unit: It is with great sadness that due to stringent infection control measures, we are required to restrict visiting and cannot offer the comprehensive level of service in the way we usually do. However, we will still do our utmost to make sure that each patient and loved one is given the compassion and dignity they deserve. To help families stay in touch we are encouraging virtual visiting using technology such as video calls and apps. This will be discussed and explained to patients and families on admission and we can help provide access to equipment in the hospice. In addition, the IPU nursing team will liaise with each patient and family to arrange short daily visits from the patient's closest loved one and compassionate visiting, as appropriate. Read the full details here.
  • Community Nursing: Community services continue to operate, with a mixture of hands-on care and remote support.
  • Living Well and Family Support Services: Switched to virtual model, with care given remotely over the phone or via video call.
  • Shops: All 19 of our shops and warehouse are temporarily closed. Please do not leave donations outside our shops, as we are unable to collect them at this time.
  • Fundraising: All hospice organised events until the end of August have been postponed. If you wish to support us, please donate to our Resilience Fund.

Please do not visit St Richard’s Hospice if you have a high temperature or new, continuous cough. If you have these symptoms, please stay at home and self-isolate for seven days. See NHS advice on coronavirus.

Thank you for your support and understanding at this difficult time.