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Civicare

We chose to nominate St Richard’s Hospice as our Charity of the Year as we know of so many clients that have been supported by the services of St Richard’s and also some of our office employees have had family members that have stayed at the Hospice. We love the way that St Richard’s Hospice prides itself in not only supporting the person with the illness but also their family members as well: their service is essential in the community.

Claire Stokes
Office Manager
7 Roman Way Business Centre, Droitwich, Worcs, WR9 9AJ
01905 770110

www.civicare.co.uk

Coronavirus (COVID-19)

During this challenging time, we are doing our utmost to continue caring for the patients and loved ones who need us most.

The way we work has been adapted, with many of our services delivered remotely – such as over the phone, or by video call. And we are working closely with other health care professionals in Worcestershire to share knowledge and expertise at this time.

Latest changes at St Richard’s Hospice

  • In-patient Unit: It is with great sadness that due to stringent infection control measures, we are required to restrict visiting and cannot offer the comprehensive level of service in the way we usually do. However, we will still do our utmost to make sure that each patient and loved one is given the compassion and dignity they deserve. To help families stay in touch we are encouraging virtual visiting using technology such as video calls and apps. This will be discussed and explained to patients and families on admission and we can help provide access to equipment in the hospice. In addition, the IPU nursing team will liaise with each patient and family to arrange short daily visits from the patient's closest loved one and compassionate visiting, as appropriate. Read the full details here.
  • Community Nursing: Community services continue to operate, with a mixture of hands-on care and remote support.
  • Living Well and Family Support Services: Switched to virtual model, with care given remotely over the phone or via video call.
  • Shops: All 19 of our shops and warehouse are temporarily closed. Please do not leave donations outside our shops, as we are unable to collect them at this time.
  • Fundraising: All hospice organised events until the end of August have been postponed. If you wish to support us, please donate to our Resilience Fund.

Please do not visit St Richard’s Hospice if you have a high temperature or new, continuous cough. If you have these symptoms, please stay at home and self-isolate for seven days. See NHS advice on coronavirus.

Thank you for your support and understanding at this difficult time.