Shaping futures – become a volunteer

11th April 2017

“Two weeks before a patient died, she asked if she could have her hair coloured.  Her husband had never seen her with grey hair and she wanted him to remember her as she had always been.”

These are the words of one of St Richard’s Hospices’ volunteer hairdressers and one of the many poignant stories she has heard over the years.

Trish Carrey is a veteran volunteer.  As a mobile hairdresser she had all the skills needed and approached the hospice to offer her services; the hospice had never had a volunteer hairdresser before but 13 years on, her work has become invaluable.

Trish explained : “Looking after our patients’ hairdressing needs really makes a difference to them; it’s a role that is an important part of a patient’s therapy, helping to enhance their general wellbeing.”

Since beginning her volunteering, Trish has been joined by two more hairdressers and a barber; between them, they offer a little bit of pampering that may well have become less important to a patient since being diagnosed with a life-limiting illness.

Trish concluded : “Not only is the role personally very rewarding, it is also extremely beneficial to the patient.  Often, they will open up and find solace in talking about their experiences in an entirely normal situation.

“We have also been fortunate enough to receive donations from local salons which adds that little bit extra.”

Claire Gijselhart, Day Hospice and Out Patient Manager at St Richard’s Hospice said : “The benefits of volunteering are enormous to an individual, their family and their community. The right match can help people reduce stress, find friends, reach out to the community, learn new skills, and even advance a person’s career.

“We depend on volunteers in almost all of our work to fulfil our goal of providing free care to patients and support to their families.”

In the last year alone, the hospice’s volunteer team – of almost 1000 – cared for 1195 patients and more than 1000 family members, carers and loved ones.

Coronavirus (COVID-19)

During this challenging time, we are doing our utmost to continue caring for the patients and loved ones who need us most.

The way we work has been adapted, with many of our services delivered remotely – such as over the phone, or by video call. And we are working closely with other health care professionals in Worcestershire to share knowledge and expertise at this time.

Latest changes at St Richard’s Hospice

  • In-patient Unit: To protect patients and staff  from the spread of the virus, we are following national guidance and therefore it is with regret we are not able to accept visitors. Please do not hesitate to contact the In-patient Unit with any questions on 01905 958163. Thank you for your understanding at this difficult time.
  • Community Nursing: Community services continue to operate, with a mixture of hands-on care and remote support.
  • Living Well and Family Support Services: Switched to virtual model, with care given remotely over the phone or via video call.
  • Shops: All 19 of our shops and warehouse are temporarily closed. Please do not leave donations outside our shops, as we are unable to collect them at this time.
  • Fundraising: All hospice organised events until the end of August have been postponed. If you wish to support us, please donate to our Resilience Fund.

Please do not visit St Richard’s Hospice if you have a high temperature or new, continuous cough. If you have these symptoms, please stay at home and self-isolate for seven days. See NHS advice on coronavirus.

Thank you for your support and understanding at this difficult time.