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Supporting patients at clinics

29th May 2018

Here at St Richard’s Hospice, we believe having a life-limiting illness should not mean a person cannot live life to the fullest, as independently as possible, for as long as they can.

However, we also understand the challenges our patients and their loved ones may face as a result of their illness.

At St Richard’s, we work to help people make the best of their lives, despite the effects of their condition.

Part of this sees us working with the NHS in Worcestershire to offer patients with advanced conditions the opportunity to come along to specialist, palliative out-patient clinics at our hospice in Wildwood Drive, Worcester.

Currently we have 101 patients attending our out-patient clinics, where they receive care and support from specialists.

At our clinics we support patients with a range of conditions including Parkinson’s, PSP, heart failure, renal failure and respiratory diseases.

Our clinics are focussed on helping improve quality of life for patients by managing their illness and planning for their future with their families.

Both patients and carers are welcome to the clinics, where they can receive holistic care – including physical, emotional and spiritual support.

The out-patient clinics are beneficial because they provide a space for patients and their carers to voice concerns, seek help and share stories – supporting them to manage their condition as best as possible.

The clinics form just one aspect of our Day Services – which includes Day Hospice and our Living Well courses.

To find out more please contact St Richard’s on 01905 763963

Claire Gijselhart
Day Services Manager, St Richard’s Hospice

Coronavirus (COVID-19)

During this challenging time, we are doing our utmost to continue caring for the patients and loved ones who need us most.

The way we work has been adapted, with many of our services delivered remotely – such as over the phone, or by video call. And we are working closely with other health care professionals in Worcestershire to share knowledge and expertise at this time.

Latest changes at St Richard’s Hospice

  • In-patient Unit: It is with great sadness that due to stringent infection control measures, we are required to restrict visiting and cannot offer the comprehensive level of service in the way we usually do. However, we will still do our utmost to make sure that each patient and loved one is given the compassion and dignity they deserve. To help families stay in touch we are encouraging virtual visiting using technology such as video calls and apps. This will be discussed and explained to patients and families on admission and we can help provide access to equipment in the hospice. In addition, the IPU nursing team will liaise with each patient and family to arrange short daily visits from the patient's closest loved one and compassionate visiting, as appropriate. Read the full details here.
  • Community Nursing: Community services continue to operate, with a mixture of hands-on care and remote support.
  • Living Well and Family Support Services: Switched to virtual model, with care given remotely over the phone or via video call.
  • Shops: All 19 of our shops and warehouse are temporarily closed. Please do not leave donations outside our shops, as we are unable to collect them at this time.
  • Fundraising: All hospice organised events until the end of August have been postponed. If you wish to support us, please donate to our Resilience Fund.

Please do not visit St Richard’s Hospice if you have a high temperature or new, continuous cough. If you have these symptoms, please stay at home and self-isolate for seven days. See NHS advice on coronavirus.

Thank you for your support and understanding at this difficult time.