Join Our Volunteer Team

Make a difference as a St Richard’s volunteer.

St Richard’s depends on volunteers in almost all of its work to fulfill its goal of providing free care to patients and support to their families.

We are looking for volunteers to join us wherever they are able to. We are flexible and happy for people to volunteer on a regular or occasional basis. We have many different volunteer roles reflecting volunteers’ individual skills, interests and availability. The hospice is open 365 days a year, with volunteers helping at some time every day.

The first step

You could be part of our team. You could join around 1,200 existing volunteers who help in many areas of the hospice and without whom we could not provide our care. Here are our latest volunteer vacancies and below is a summary of volunteer roles in the Hospice.

If you would like more general information or would like to speak to us about volunteering opportunities, please contact the Volunteer Service Department by phoning 01905 763963 or emailing

Click here for our online application form

A role for you
These are just some of the ways that volunteers help to support St Richard’s.

Patient services

Volunteers can help with our aim to provide care that is unique to each individual – whatever his or her physical, emotional or spiritual needs.

Volunteers help in a number of our services including supporting patients in the community, the In-patient Unit and Day Hospice. The roles include the following:

  • Sitting with patients in their own homes
  • Providing practical help with patients in their own homes, in the In-patient Unit and the Day Hospice
  • Support to families
  • Chaplaincy – spiritual help for all churches and faiths
  • Helping with Day Hospice activities
  • Complementary therapies such as Aromatherapy, Massage, Reflexology, Reiki and Shiatsu
  • Diversional therapy using crafts, painting and flower arranging
  • Hairdressing
  • Transport. An essential part of the Hospice work is enabling patients to access the care available, using either a minibus or in a private car.
    • Driving patients to and from Hospice. Most patients in the Day Hospice come regularly, one day a week
    • Driving patients to and from hospital or Hospice appointments
    • Escorts to accompany the drivers on the two Hospice minibuses

Hospice support

  • Administration and IT in each department of the Hospice
  • Reception which is needed 24/7
  • Gardening and maintenance
  • Catering

Fundraising Services

  • Fundraising organisation and administration
  • Helping and stewarding at events
  • Street collections
  • In-store collections

Commercial services

  • Shop working including furniture and books
  • Shop administration
  • On-line selling (e.g. eBay)
  • The warehouse in Leigh Sinton for sorting and processing donated goods; a team of about 100 dealing with some 40,000 to 50,000 items per week

What would it mean for me?

How often?
Most volunteers have a regular routine each week to provide their help but in some cases they are able to provide occasional assistance to respond to the needs of patients.

Would I receive training?
All volunteers helping in the Hospice must attend a two day induction course (see Volunteer training).   They also receive ongoing training in their area of support. Volunteers who have contact with patients are also asked to attend a basic listening skills course.

Coronavirus (COVID-19)

During this challenging time, we are doing our utmost to continue caring for the patients and loved ones who need us most.

The way we work has been adapted, with many of our services delivered remotely – such as over the phone, or by video call. And we are working closely with other health care professionals in Worcestershire to share knowledge and expertise at this time.

Latest changes at St Richard’s Hospice

  • In-patient Unit: To protect patients and staff  from the spread of the virus, we are following national guidance and therefore it is with regret we are not able to accept visitors. Please do not hesitate to contact the In-patient Unit with any questions on 01905 958163. Thank you for your understanding at this difficult time.
  • Community Nursing: Community services continue to operate, with a mixture of hands-on care and remote support.
  • Living Well and Family Support Services: Switched to virtual model, with care given remotely over the phone or via video call.
  • Shops: All 19 of our shops and warehouse are temporarily closed. Please do not leave donations outside our shops, as we are unable to collect them at this time.
  • Fundraising: All hospice organised events until the end of August have been postponed. If you wish to support us, please donate to our Resilience Fund.

Please do not visit St Richard’s Hospice if you have a high temperature or new, continuous cough. If you have these symptoms, please stay at home and self-isolate for seven days. See NHS advice on coronavirus.

Thank you for your support and understanding at this difficult time.