Notice to our customers and supporters 

This donation station is now full and has closed until Tuesday, 1st December. It will be open between 10am and 3pm, or until the container is full.

In particular, we’re calling for donations of cosy autumn/winter clothing and accessories in good condition, and household items. Christmas items from sparkly jumpers to festive decorations will be especially well-received.

We will do our best to accept your donations, but once the container is full you will need to return the following week.

Please don’t make any unnecessary extra journeys to donate, but if you are passing by on the way to work, school or to collect essential items then we would love to see you. We plan to open each Tuesday for donations until Christmas. There will be social distancing measures in place and please follow all the guidelines, including wearing a face covering, when you are making your donation delivery.

We’re kindly asking everyone to make sure the items they donate are clean, undamaged, complete, and suitable for resale to raise funds for our hospice care.


  • To meet infection control guidelines donors will be asked to place items directly into a container or hospice van where they can remain for 48 hours before handling.
  • There will be signage in place directing you to the donation point.
  • All donations must be in a sealed bag (e.g. tied at the top), or a box – ideally with a lid to enable stacking.
  • Please ensure boxes of donations are of a manageable size, and weigh no more than 8kg.
  • If you are donating individual items, please make sure they are appropriately wrapped and not loose.
  • If you gift aid goods, please label with your gift aid number and attach to your donations.

The quality of our care depends on the quality of your donations. For advice on making a donation, and examples of what we can and can’t accept, see our Quality Donation Guide.

Furniture collections

We can collect donations of furniture, but not other items at this time. Please do not bring furniture to our shops or donation stations. If you wish to have an item of furniture collected, please follow this link to fill out our online form. Thank you.

About our warehouse

Our warehouse supports the hospice charity shops by sorting items ready for purchase at our many stores throughout Worcestershire.


Fixings House
Leigh Sinton
WR13 5ED

Tel: 01886 833743

Join Dan Corns, Commercial Director at St Richard’s Hospice, as he takes you on a tour of the charity’s donations processing warehouse. Learn about the processes involved in sorting donations for re-sale in the charity’s 19 shops, and find out why it’s so important to ensure you only donate your quality items.


If you have a few hours to spare and are able to volunteer please contact our volunteer department on 01905 763963 or visit our web page.

Any other enquiries please contact the Shops & Commercial Department at Wildwood Drive, Worcester on 01905 763963 or email