St Richard’s Hospice cares for adults with a serious progressive illness, improving their quality of life from diagnosis, during treatment and to their last days. We also support their loved ones.
St Richard’s is an independent registered charity. In 2019/20 we have predicted expenditure of £9.4m for the organisation. The majority of income is from public donations; this includes gifts in Wills, one off or regular donations, fundraising events and personal challenges, trading, legacies and grants from trusts and business sponsorship. 22% of income is funded from the NHS.
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Care and support
No, St Richard’s care for patients with a range of serious progressive illnesses including neurological, respiratory, cardiac and renal conditions
When is the best time to start using hospice care?
Hospices provide care for people from the point at which their illness is no longer expected to be cured, until the end of their life, however long that may be. That does not mean hospice care needs to be continuous. People sometimes like to take a break from hospice care if their condition has become stable and they are feeling well. Some people think that you only have hospice care when you are dying, but this is not true. Some families are frightened when they hear their loved one has been referred to a hospice, but afterwards may wish it had happened sooner. Research has shown that hospice care can increase both the quality of life and how long a patient lives.
Hospice care is often appropriate sooner rather than later. Early referral allows for anticipation and better management of symptoms and potential problems. It also allows for emotional and psychological support for the family. It generally results in improved quality of life for a longer time for both patient and loved ones. The clinical team involved in your care will be able to advise whether you, family members and carers would benefit from referrals to the different support services that St Richard’s provides.
Do you provide respite care?
St Richard’s Hospice provides support to the family members and carers in a number of different ways, to enable them to continue and be sustained in their caring roles.
Examples include a sitting service from our hospice at home team or trained community volunteers to enable a person’s carer to go out for a few hours to take a well-earned break or for some essential needs outside the home.
Our Living Well Services can also provide a break for carers while their loved ones are spending the day at the hospice. Our Living Well courses and social and information sessions help people to learn new skills and strategies through education, exercise, therapies, creativity, relaxation and group support.
St Richard’s In-patient Unit does not provide admissions for respite care alone, as the hospice inpatient beds are used for specialist symptom control and patient assessment, and where it is their preference, for care in our patients’ last days.
In which areas of Worcestershire do you offer care?
We care for patients in the South Worcestershire areas of Worcester, Droitwich, Pershore, Evesham, Malvern, Tewkesbury, Broadway, Martley and surrounding areas. We also offer in-patient care for patients from the Wyre Forest, Kidderminster, Redditch and Bromsgrove area.
Does the hospice support the family members and carers?
Yes, it is important that loved ones around the patient feel supported and reassured. Our family support team offer a wide range of support depending on the individual’s needs and preferences. Support includes bereavement counsellors, social work, group and telephone support and citizen’s advice.
Do you have Macmillan nurses?
No, our Nurse Specialists who care for people in the community are employed by St Richard’s Hospice. We do not receive any funding from Macmillan Cancer Support. However the job they do is identical.
How can I be referred?
Patients who would like support from St Richard’s can be referred by their GP, consultant, district nurse or other health care professional. Patients, or a person close to them, can also speak to our Gateway referral team themselves for information or advice.
If you would like more information about referrals, please contact the Gateway Team on 01905 763963. Healthcare professionals please click here for more information and a current referral form.
No, St Richard’s is not a member of any religious organisation. We welcome and care for patients from all religious backgrounds and no religious background. Our chaplaincy team leads on spiritual care and is multi denominational supporting people of all faiths and philosophies.
St Richard’s Hospice was founded in Droitwich, taking its name from Richard de la Wyche who was born there in 1197 and who was declared a Saint in 1262.
The snowdrop was chosen as the emblem for St Richard’s Hospice because it is known as the emblem of hope – the first flower to appear after winter, a sign of spring.
We depend on volunteers in almost all of our work to fulfil our goal of providing free care to patients and their families. Over 900 active volunteers bring their life skills and experience and carry out a wide range of roles within the hospice and community. Roles include patient care, administration, fundraising and helping in our shops.
No charge is made to patients and their loved ones for any of our services. This is made possible by the generosity of our supporters and community contributing to three quarters of our income, allowing us to provide our services to all those that require it, free of charge.
If you have private medical insurance St Richard’s may be able to recover some of the costs of your care. Please contact your insurance provider accordingly or for further discussion contact Tricia Cavell, Fundraising Director on 01905 763963 or firstname.lastname@example.org. Read our leaflet and download the form here
As with all other health care organisations, the work of St Richard’s Hospice is subject to inspection and regulation. All staff and volunteers are governed by strict confidentiality policy and abide by professional practice guidelines.
St Richard’s Hospice is inspected and regulated by the Care Quality Commission.
If you have any reason to comment upon any of the services provided by our organisation please don’t hesitate to contact:
Debbie Westwood, Care Director.
St Richard’s Hospice, Wildwood Drive, Worcester WR5 2QT
Tel: 01905 763963. Email: DWestwood@strichards.org.uk
In to protect our staff at work in the community, they now carry devices that can monitor and record conversations. They can summon support services and the recordings can be used in court proceedings.
The organiser will be responsible for ensuring the visitor is accompanied at all times when they are in contact with patients/families/staff/the general public. All St Richard’s Policies and Procedures, including our Safeguarding Policy apply to everyone visiting the hospice to ensure a safe environment.
During this challenging time, we are doing our utmost to continue caring for the patients and loved ones who need us most.
The way we work has been adapted, with many of our services delivered remotely – such as over the phone, or by video call. And we are working closely with other health care professionals in Worcestershire to share knowledge and expertise at this time.
Latest changes at St Richard’s Hospice
Please do not visit St Richard’s Hospice if you have a high temperature or new, continuous cough. If you have these symptoms, please stay at home and self-isolate for seven days. See NHS advice on coronavirus.
Thank you for your support and understanding at this difficult time.