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St Richard’s Hospice cares for patients and families in Worcestershire who are living with life-limiting illnesses. Each year we give free care and support to around 2,500 patients and family members – helping them towards the best quality of life possible.

St Richard’s is an independent registered charity. There are 230 full and part time staff led by our Senior Management Team and Our Governors.

St Richard’s was established in 1984. Read more about our History and how our services grew.

Keep up to date with our latest NewsEducation courses and careers.

AGM  Minutes  2016

To see all our publications click here.

Mission Statement  – “Caring for Life”
The mission of St Richard’s is, in partnership with other providers, to enhance through specialist palliative and end of life care and education, the quality of life of patients and those important to them, suffering from life-limiting illnesses.

Frequently asked questions (FAQs)

Care and support

  1. Does St Richard’s only care for cancer patients?

No, St Richard’s care for patients with a range of life limiting illnesses including motor neurone disease, cardio-vascular diseases, respiratory disease, Multiple Sclerosis and Parkinson’s disease. We increasingly support people with multiple life-limiting conditions.

When is the best time to start using hospice care?

Hospices provide care for people from the point at which their illness is no longer expected to be cured, until the end of their life, however long that may be. That does not mean hospice care needs to be continuous. People sometimes like to take a break from hospice care if their condition has become stable and they are feeling well. Some people think that you only have hospice care when you are dying, but this is not true.  Some families are frightened when they hear their loved one has been referred to a hospice, but afterwards may wish it had happened sooner. Research has shown that hospice care can increase both the quality of life and how long a patient lives.

Hospice care is often appropriate sooner rather than later. Early referral allows for anticipation and better management of symptoms and potential problems. It also allows for emotional and psychological support for the family.  It generally results in improved quality of life for a longer time for both patient and loved ones.  The clinical team involved in your care will be able to advise whether you, family members and carers would benefit from referrals to the different support services that St Richard’s provides.

Do you provide respite care?

St Richard’s Hospice provides support to the family members and carers in a number of different ways, to enable them to continue and be sustained in their caring roles.

Examples include a sitting service from our hospice at home team or trained community volunteers to enable a person’s carer to go out for a few hours to take a well-earned break or for some essential needs outside the home.

Our Day Hospice can also provide a weekly break for carers while their loved ones are spending the day at the hospice.

St Richard’s In-patient Unit does not provide admissions for respite care alone, as the hospice inpatient beds are used for specialist symptom control and patient assessment, and where it is their preference, for care in our patients’ last days.

 In which areas of Worcestershire do you offer care?

We care for patients in the South Worcestershire areas of Worcester, Droitwich, Pershore, Evesham, Malvern, Tewkesbury, Broadway, Martley and surrounding areas. We also offer in-patient care for patients from the Wyre Forest, Kidderminster, Redditch and Bromsgrove area.

Does the hospice support the family members and carers?

Yes, it is important that loved ones around the patient feel supported and reassured. Our family support team offer a wide range of support depending on the individual’s needs and preferences. Support includes bereavement counsellors, social work, group and telephone support and citizen’s advice.

Do you have Macmillan nurses?

No, our Nurse Specialists who care for people in the community are employed by St Richard’s Hospice. We do not receive any funding from Macmillan Cancer Support. However the job they do is identical.

How can I be referred?

Patients who would like support from St Richard’s can be referred by their GP, consultant, district nurse or other health care professional. Patients, or a person close to them, can also speak to our Gateway referral team themselves for information or advice.

If you would like more information about referrals, please contact the Gateway Team on 01905 763963. Healthcare professionals please go to our website<http://www.strichards.org.uk/our-care/info-for-health-professionals/>  for more information and a current referral form.

General

  1. Is the hospice affiliated with any religious organisation?

No, St Richard’s is not a member of any religious organisation. We welcome and care for patients from all religious backgrounds and no religious background. Our chaplaincy team leads on spiritual care and is multi denominational supporting people of all faiths and philosophies.

St Richard’s Hospice was founded in Droitwich, taking its name from Richard de la Wyche who was born there in 1197 and who was declared a Saint in 1262.

  1. Why is the snowdrop significant to St Richard’s Hospice?

The snowdrop was chosen as the emblem for St Richard’s Hospice because it is known as the emblem of hope – the first flower to appear after winter, a sign of spring.

  1. How do volunteers support the hospice?

We depend on volunteers in almost all of our work to fulfil our goal of providing free care to patients and their families. Over 1,000 volunteers bring their life skills and experience and carry out a wide range of roles within the hospice and community. Roles include patient care, administration, fundraising and helping in our shops.

  1. Do patients pay for their care?

No charge is made to patients and their loved ones for any of our services. This is made possible by the generosity of our supporters and community contributing to three quarters of our income, allowing us to provide our services to all those that require it, free of charge.

If you have private medical insurance St Richard’s may be able to recover some of the costs of your care. Please contact your insurance provider accordingly or for further discussion contact Tricia Cavell, Fundraising Director on 01905 763963 or tcavell@strichards.org.uk.

Funding

  1. How are you funded?

Three quarters of our income comes from public donations, this includes gifts in Wills, one off or regular donations, fundraising events and personal challenges, legacies and grants from trusts and business sponsorship. The remainder comes from the NHS.

  1. How much of every £1 raised is spent on patient care?

For every £1 you give, 83p is spent on patient care.

Standards

As with all other health care organisations, the work of St Richard’s Hospice is subject to inspection and  regulation. Within the organisation we practice Clinical Governance and fully comply with the Care Standard’s Act 2000. All staff and volunteers are governed by strict confidentiality policy and abide by professional practice guidelines.
In order to protect our staff at work in the community, they now carry devices that can monitor and record conversations. They can summon support services and the  recordings can be used in court proceedings.