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Our Shops

 

We are delighted to say all 19 of our shops are now reopen and welcoming in customers! You can find opening hours for each shop by clicking the links on the map above. All our shops will close at 4pm on Thursdays.

We are now accepting donations at select sites, on specific days and times. These dates are subject to change, dependent on the volume of donations. Read below for information on when and where we can take donations, and on furniture collections.

Watch the short video below which explains the COVID-19 secure actions we have taken to ensure our customers, staff and volunteers can feel confident to return to our shops.

DONATIONS

We are asking donors to take good quality, re-saleable items to the designated stores below. To meet infection control guidelines, all donated items will be isolated for 72 hours before processing.

The quality of our care depends on the quality of your donations. For advice on making a donation, and examples of what we can and can’t accept, see our Quality Donation Guide.

Please note:

  • We are only accepting donations at the shops listed below. Do not leave donations outside shops.
  • We can accept books, limited to a maximum of three boxes per donation.
  • All donations must be in a sealed bag (e.g. tied at the top), or a box with a lid to enable stacking.
  • Please ensure boxes of donations are of a manageable size, and weigh no more than 8kg.
  • If you are donating individual items, please make sure they are appropriately wrapped and not loose.
  • If you gift aid goods, please obtain labels from the shop and attach to your donations.
  • We are particularly seeking autumn/winter clothing stock, including accessories for men and women. We would also love donations of modern, decorative household items and kitchenware in good condition. Thank you.

Furniture collections

If you wish to donate an item of furniture, please register it for collection online and do not take it to a shop. Thank you for your understanding.

When and where to make your donation

  • Dates and times are subject to change, dependent on the volume of donations received.

Donation stations

Pershore – accepting donations on Tuesdays and Wednesdays only between 10am-3pm, or until the container is full. This donation station is now closed and will reopen on Tuesday, 27th October. Please ring the shop on 01386 556903 on a Wednesday before setting off to check there is still room to accept donations. Due to the limited space, we can no longer accept book donations. Please do not leave donations outside this shop.

Malvern Link Dept Store – accepting donations on Thursdays & Fridays only between 9.30am-1pm or until full. This donation station is closed and will reopen on Thursday 29th, and Friday 30th October. Please note we are no longer able to accept book donations. The shop remains open to customers. Please do not leave donations outside this shop.

Warehouse, Leigh Sinton –  This donation station is now closed and will reopen from Tuesday, 27th October to Wednesday, 28th October between 10am and 3pm, or until the container is full. We can accept book donations at the Warehouse. *We will also be open for donations this Saturday 24th  October, between 9-1 or until the donation station is full.

Evesham – accepting donations on Wednesdays only between 10am and 3pm. Update: This donation station is now closed, and will reopen on Wednesday, 28th October. The shop remains open to customers. Please do not leave donations outside this shop.

Information on visiting a donation point

  • Place items directly into a container or hospice van
  • Do not take your items into the shop
  • There will be signage in place directing you to the donation point

We will do our best to accept your donations, but once the container is full you will need to return the following week.

Donate in store

We are also accepting small quantities of donations at some of our other shops by appointment only. Please click the links below for guidance on how to donate at each store.

St Swithin’s Street, Worcester

Mealcheapen Street, Worcester

Lowesmoor, Worcester

Upton

Stourport

Kidderminster

Droitwich

Barnards Green (shoes and clothes)

Malvern Link Book Store (book donations only)

Tewkesbury Book Store (book donations only, on Fridays 10am – 12pm)

Tewkesbury Fashion Store (clothing donations only, on Fridays)

Christmas Cards 

Our Christmas Cards are available to purchase either in person at one of our shops or by post. If you would like to order your cards by post, take a look at the designs on offer and download your order form. Find out more and see this year’s designs.

About our shops

St Richard’s Hospice has shops based across Worcestershire selling a wide variety of goods which have been donated by the generous public.

The quality of our care depends on the quality of your donations. For advice on making a donation, and examples of what we can and can’t accept, see our Quality Donation Guide.

Our shops consist of furniture shops which also sell electrical items; a dedicated book shop which has approximately 15,000 books on show from paperbacks to rare collectables; a dress agency come high end designer quality clothing, antiques, and bric a-brac, and a cafe situated at our St Swithins street store alongside books and clothing etc and general charity shops offering a wide variety of women’s and men’s clothing – all supported by over 350 volunteers. We are always needing volunteers to help in our shops so if you feel you can help in any way either speak directly to the staff at the shop who will ask you to fill in a form or phone 01905 763963 and ask to speak to our Volunteer Department.

  • We would love to hear your feedback on our shops, please complete a short customer service survey.
  • If you have a few hours to spare and are able to volunteer please contact our Volunteer Department on 01905 763963.
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We’ve gone plastic bag free

At St Richard’s Hospice, we take our responsibility to the environment seriously. That’s why we no longer use plastic bags in our shops.

Please bring your own bags, or purchase one of our reusable bags in store.

We hope this small change will help make a big difference to the environment. Thank you for your understanding.

Gift Aid for the Shops

We encourage all donors, who are UK tax payers, when bringing items into our shops to take up the opportunity to Gift Aid them. This means that with the donor’s permission we are able to use the proceeds from the sale of the donated goods and treat them as Gift Aid donations to St Richard’s Hospice. Currently for every £1 qualifying donation received we can claim repayment from HMRC of 25 pence.

We can now sign you up directly for Gift Aid on our electronic tills and issue you with a barcode which will be your unique Gift Aid Donor ID and you will be given a card with this barcode on. (If you have previously registered for Gift Aid your old five or six digit number will be replaced by this new barcode).  Please bring this card with you when donating through our shops in order that we can identify your items enabling us to claim from HMRC.  At the end of each financial year you will be written to advising you of the total proceeds raised from selling your goods and the amount the Hospice can reclaim in Gift Aid from HMRC for the Hospice.

Should any of your circumstances change please let us know either by writing to the Hospice for the attention of the Commercial Department or emailing customerservices@strichards.org.uk.

We currently have thousands of donors signed up for shops’ gift aid and are raising around £180,000 a year from this scheme. As you will appreciate this is an excellent way of gaining extra funds for the hospice.  Please help us to continue for many years to come.

For the Shops Gift Aid Agreement details please click Shops Gift Aid Agreement Terms and Conditions 2020.