The quality of our care depends on the quality of your donations.
We would love to hear your feedback on our shops, please complete a short customer service survey
If you have a few hours to spare and are able to volunteer please contact our Volunteer Department on 01905 763963.
Our shops consist of furniture shops which also sell electrical items; a dedicated book shop which has approximately 15,000 books on show from paperbacks to rare collectables; a dress agency come high end designer quality clothing, antiques, and bric a-brac, and a cafe situated at our St Swithins street store alongside books and clothing etc and general charity shops offering a wide variety of women’s and men’s clothing – all supported by over 350 volunteers. We are always needing volunteers to help in our shops so if you feel you can help in any way either speak directly to the staff at the shop who will ask you to fill in a form or phone 01905 763963 and ask to speak to our Volunteer Department.
Ebay See our shop on Ebay selling donated and new goods and pick up a bargain Click here which will take you directly to our Ebay shop.
Gift Aid for the Shops
We encourage all donors, who are UK tax payers, when bringing items into our shops to take up the opportunity to Gift Aid them. This means that with the donor’s permission we are able to use the proceeds from the sale of the donated goods and treat them as Gift Aid donations to St Richard’s Hospice. Currently for every £1 qualifying donation received we can claim repayment from HMRC of 25 pence.
We can now sign you up directly for Gift Aid on our electronic tills and issue you with a barcode which will be your unique Gift Aid Donor ID and you will be given a card with this barcode on. (If you have previously registered for Gift Aid your old five or six digit number will be replaced by this new barcode). Please bring this card with you when donating through our shops in order that we can identify your items enabling us to claim from HMRC. At the end of each financial year you will be written to advising you of the total proceeds raised from selling your goods and the amount the Hospice can reclaim in Gift Aid from HMRC for the Hospice.
Should any of your circumstances change please let us know either by writing to the Hospice for the attention of the Commercial Department or emailing firstname.lastname@example.org.
We currently have over 24,000 donors signed up for the shops gift aid and are raising around £100,000 a year from this scheme. As you will appreciate this is an excellent way of gaining extra funds for the hospice. Please help us to continue for many years to come.
For the Shops Gift Aid Agreement details please click Shops Gift Aid Agreement Terms 2017