Our shops

About our shops

We have 18 shops across Worcestershire, selling a range of quality donated and new items. Our shops include a book store, a dress agency selling designer clothing, a bridal department, furniture stores – and everything in between!

Although temporarily closed due to Covid-19 restrictions, our Café Snowdrops can be found upstairs at our shop in St Swithin’s Street, Worcester. And, our donations processing warehouse is based in Leigh Sinton.

There are Covid-safe measures in place across our stores, including keeping the changing rooms closed for the time being. Please wear a face covering in store.

For more information about each shop please visit our Find a Shop page. You can also follow our shops on Facebook.

Shops to close for funeral of the Duke of Edinburgh

As a mark of respect following the death of His Royal Highness, The Prince Philip, Duke of Edinburgh, we will close our shops from 2.55pm to 3.30pm on the day of his funeral, Saturday, 17th April.

We will join the nation at 3pm for a minute’s silence to the memory of the Duke, who was a huge supporter of countless charities – including the hospice movement.

After closing to new customers coming in from 2.55pm, our shops will reopen at 3.30pm.

Our heartfelt condolences go out to Her Majesty The Queen, and the Royal Family.

This button takes you to a page about donating furniture to St Richard's Hospice. The image shows a large, cream coloured corner sofa and wooden coffee table.


The sale of donated items in our shops helps to raise the funds we need to provide care to patients and loved ones across Worcestershire. If you would like to make a donation , find out how by searching for your nearest shop on our interactive map.

Our warehouse is not currently accepting donations. We will update our website, and social media channels as soon as we have confirmed a date to accept items.

If you’d like to give an item of furniture, click this link to arrange a collection. Please do not take furniture to a shop.

The quality of our care depends on the quality of your donations. For advice on what we can and can’t accept, see our Quality Donation Guide.

Volunteer in our shops

Our shops and warehouse are supported by a fantastic team of volunteers. We are always in need of more support across our shops, so if you would like to help please pop into a store and speak to the manager. Alternatively, follow this link to find out more about volunteering.

Gift Aid

Find out how to Gift Aid your donation by following this link.

Fill in our customer survey

We would love to hear your feedback on our shops. Please complete a short customer service survey by following this link. Thank you.

staff behind counter
This button takes you to a page about our quality donation campaign. The image shows a shop mannequin wearing a red dress.