Posts Categorised in: General News

Hospice set to reopen charity shops

St Richard’s Hospice will reopen three of its charity shops in the county on Monday, 15th June with another eight throwing open their doors by the end of the month. The charity’s shops at St Swithin’s Street, Worcester; Malvern Link Store and Malvern Link book shop will welcome socially distanced customers again in line with guidance from the government. However, the… Read more »

Coronavirus (Covid-19): update

St Richard’s Hospice cares for people with serious progressive illnesses so it is important that we take all reasonable steps to protect the wellbeing of those using our services, as well as those working and volunteering for the hospice.  This is particularly relevant during the outbreak of coronavirus in the UK. Our aim is to… Read more »

Dying Matters Week 2020

This year’s theme for Dying Matters Week, 11th – 17th May, is ‘Dying to be Heard’. We know talking and thinking about death can be hard, but it can help us plan for life and make the most of the time we have. How do we respond when someone wants to discuss death, grief, their… Read more »

St Richard’s Hospice charity shops – temporary closure

St Richard’s Hospice has announced the temporary closure of its 19 shops and warehouse in Worcestershire to protect staff, volunteers, donors and customers from the spread of coronavirus (COVID-19). Shops and Commercial Director Dan Corns said, “We take this decision with a heavy heart but it’s absolutely the right action to take for the safety of our staff, volunteers, donors and… Read more »

Telephone information

Update: This has now been resolved and all lines are working as normal.  (updated 9am 1st February)   Due to circumstances out of our control, we are currently only able to make very limited external phone calls – or receive limited incoming calls to St Richard’s Hospice.    

Shop to temporarily close for refurbishment

Our shop in Mealcheapen Street, Worcester, is set to close on Friday, 10th January at 1pm for refurbishment.   The shop, which is home to our bridal department, will be shut for a number of weeks while the work is completed. We look forward to welcoming customers back in to the newly improved shop –… Read more »

Festive discount for hospice supporters

A city hospice has teamed up with fashion retailer New Look to offer shoppers an extra ‘thank you’ for supporting its care this Christmas. New Look has launched a customer discount scheme aimed at encouraging people to donate goods in support of hospice care – and St Richard’s Hospice is among the charities taking part…. Read more »

Christmas arrives at St Richard’s Hospice

Staff and volunteers have been busy ‘decking the halls’ of a city hospice ready for Christmas. Festive garlands are up, baubles are shining and five magnificent Christmas trees are standing proud around St Richard’s Hospice in Worcester. The trees have been donated by the award-winning Webbs Garden Centres and are in place outside the hospice,… Read more »

Important telephone info

We are updating our phone systems tomorrow (Tuesday, 10th December) from 7am so there may be a short disruption to the main 01905 763963 telephone number while the transfer takes place to a more cost effective and comprehensive call system. We apologise for any inconvenience whilst the changes take place. You can call direct dial… Read more »

Shining a spotlight on our Governors

To celebrate Trustees’ Week, we are shining a light on our fantastic Board of Governors and the difference they make to our hospice care. The St Richard’s Hospice Board of Governors is made up of 16 people from a range of professional backgrounds, who give their time and expertise for free. They work with the… Read more »

Coronavirus (COVID-19)

During this challenging time, we are doing our utmost to continue caring for the patients and loved ones who need us most.

The way we work has been adapted, with many of our services delivered remotely – such as over the phone, or by video call. And we are working closely with other health care professionals in Worcestershire to share knowledge and expertise at this time.

Latest changes at St Richard’s Hospice

  • In-patient Unit: It is with great sadness that due to stringent infection control measures, we are required to restrict visiting and cannot offer the comprehensive level of service in the way we usually do. However, we will still do our utmost to make sure that each patient and loved one is given the compassion and dignity they deserve. To help families stay in touch we are encouraging virtual visiting using technology such as video calls and apps. This will be discussed and explained to patients and families on admission and we can help provide access to equipment in the hospice. In addition, the IPU nursing team will liaise with each patient and family to arrange short daily visits from the patient's closest loved one and compassionate visiting, as appropriate. Read the full details here.
  • Community Nursing: Community services continue to operate, with a mixture of hands-on care and remote support.
  • Living Well and Family Support Services: Switched to virtual model, with care given remotely over the phone or via video call.
  • Shops: All 19 of our shops and warehouse are temporarily closed. Please do not leave donations outside our shops, as we are unable to collect them at this time.
  • Fundraising: All hospice organised events until the end of August have been postponed. If you wish to support us, please donate to our Resilience Fund.

Please do not visit St Richard’s Hospice if you have a high temperature or new, continuous cough. If you have these symptoms, please stay at home and self-isolate for seven days. See NHS advice on coronavirus.

Thank you for your support and understanding at this difficult time.