Hospice care reaches global audience

14th March 2016

Blogs featuring the care of St Richard’s Hospice and a fundraising concert by nine year old Maggie Walker, who lives near Malvern, have been viewed over 220,000 times by a global Chinese audience.

The blogs were written by Maggie’s mum, Minnie Pang, an experienced international photojournalist.

Maggie and five of her friends put on a fundraising concert at Malvern College raising £400 for St Richard’s. She was inspired to fundraise for the hospice by the experience of her family friend and neighbour, Catriona Craig, who was cared for by St Richard’s last year. Maggie – A Malvern St James pupil – visited Catriona while she was an In-patient and was so inspired she wanted to give something back in Catriona’s memory.

Minnie said in her blog that she didn’t know the word hospice until it was mentioned in relation to her neighbour’s care.  In China, hospice care is very much in its infancy.

“I did not expect the walls to be covered with colourful paintings, flowers, comfortable rooms and big glass doors to a very beautiful garden where patients lying in bed can see the birds and ducks, flowers and trees. “

Catriona Craig, Alice Bennett, Louise Russell-Pavier and David CraigHer blog went on to describe how when Maggie went to visit Catriona they saw the Jacuzzi bath and heard how her beloved horse had been brought to the hospice.

Minnie describes how relatives can stay overnight close by in the hospice, how there is time to talk, symptom relief and spiritual care and surprising extras such as a hairdressing service and art therapy. She points out that all this hospice care is free.

To read the full blog go to and translate via an online facility.

Coronavirus (COVID-19)

During this challenging time, we are doing our utmost to continue caring for the patients and loved ones who need us most.

The way we work has been adapted, with many of our services delivered remotely – such as over the phone, or by video call. And we are working closely with other health care professionals in Worcestershire to share knowledge and expertise at this time.

Latest changes at St Richard’s Hospice

  • In-patient Unit: It is with great sadness that due to stringent infection control measures, we are required to restrict visiting and cannot offer the comprehensive level of service in the way we usually do. However, we will still do our utmost to make sure that each patient and loved one is given the compassion and dignity they deserve. To help families stay in touch we are encouraging virtual visiting using technology such as video calls and apps. This will be discussed and explained to patients and families on admission and we can help provide access to equipment in the hospice. In addition, the IPU nursing team will liaise with each patient and family to arrange short daily visits from the patient's closest loved one and compassionate visiting, as appropriate. Read the full details here.
  • Community Nursing: Community services continue to operate, with a mixture of hands-on care and remote support.
  • Living Well and Family Support Services: Switched to virtual model, with care given remotely over the phone or via video call.
  • Shops: All 19 of our shops and warehouse are temporarily closed. Please do not leave donations outside our shops, as we are unable to collect them at this time.
  • Fundraising: All hospice organised events until the end of August have been postponed. If you wish to support us, please donate to our Resilience Fund.

Please do not visit St Richard’s Hospice if you have a high temperature or new, continuous cough. If you have these symptoms, please stay at home and self-isolate for seven days. See NHS advice on coronavirus.

Thank you for your support and understanding at this difficult time.