New store success leads to volunteer plea

27th November 2015

The new St Richard’s Hospice Malvern Link store has proved such a success that the charity is urging more volunteers to step forward and help.

In just over a week since opening the charity department store on the Worcester Road welcomed more than 1,500 customers who bought 4,000 items.

Danny Corns, St Richard’s Commercial Director, said; “Due to the magnificent success of the Malvern Link Department Store we are on the search for volunteers with specific skills to help us.  To keep the momentum up we need to constantly re stock the shop and provide a great environment for our customers.”

He added, “The success of the new store is down to the varied items we have for sale which includes furniture, linen and electrical items.  We are unique as a charity in that we do sell electrical items instead of sending them to landfill.  We are looking for volunteers who can be trained to pat-test the items for safety and therefore enable us to sell them within our store.  Furniture is sometimes heavy and difficult to move and often could do with a handle or screw to repair them. So if you are handy with your hands you can help us achieve a higher price for the products by also repairing them. “

malvern link shop

Mr Corns asked potential volunteers to call into the shop to see the manager to chat through volunteer vacancies.

Mr Corns said, “We have developed a very successful chain of shops across the county and are lucky to benefit from the dedication of our volunteers and the local community who generously support the hospice.”

High street shops are a charity’s face within the community and offer an easy way for people to get involved with the organisation by donating their unwanted items, and purchasing second-hand goods no longer required by others. Last year, the hospice’s 18 shops across Worcestershire achieved a turnover of £2.3 million by selling good quality clothes, bric-a-brac, books and furniture donated by local people.

Shops Director Dan Corns with shop manager Maggie Duffield

Shops Director Dan Corns with shop manager Maggie Duffield

St Richard’s Hospice provides free specialist palliative care for patients living with life-threatening illnesses and supports their families. Each year the hospice team supports over 2,600 patients and family members in Worcestershire with compassion, kindness, dignity and respect.

Patients are cared for in Day Hospice, the 17-bed In-patient Unit or in their own homes by a specialist professional team as well as many trained volunteers.

In the In-patient Unit, specialist staff are on hand 24 hours a day to manage patients’ symptoms and where, if appropriate, patients may spend the last few days of life in comfort and dignity. St Richard’s is an independent charity and is grateful for all donations to help it to continue its work.


Coronavirus (COVID-19)

During this challenging time, we are doing our utmost to continue caring for the patients and loved ones who need us most.

The way we work has been adapted, with many of our services delivered remotely – such as over the phone, or by video call. And we are working closely with other health care professionals in Worcestershire to share knowledge and expertise at this time.

Latest changes at St Richard’s Hospice

  • In-patient Unit: It is with great sadness that due to stringent infection control measures, we are required to restrict visiting and cannot offer the comprehensive level of service in the way we usually do. However, we will still do our utmost to make sure that each patient and loved one is given the compassion and dignity they deserve. To help families stay in touch we are encouraging virtual visiting using technology such as video calls and apps. This will be discussed and explained to patients and families on admission and we can help provide access to equipment in the hospice. In addition, the IPU nursing team will liaise with each patient and family to arrange short daily visits from the patient's closest loved one and compassionate visiting, as appropriate. Read the full details here.
  • Community Nursing: Community services continue to operate, with a mixture of hands-on care and remote support.
  • Living Well and Family Support Services: Switched to virtual model, with care given remotely over the phone or via video call.
  • Shops: All 19 of our shops and warehouse are temporarily closed. Please do not leave donations outside our shops, as we are unable to collect them at this time.
  • Fundraising: All hospice organised events until the end of August have been postponed. If you wish to support us, please donate to our Resilience Fund.

Please do not visit St Richard’s Hospice if you have a high temperature or new, continuous cough. If you have these symptoms, please stay at home and self-isolate for seven days. See NHS advice on coronavirus.

Thank you for your support and understanding at this difficult time.